Delivery of the order
Your delivery will take 1-10 business days. Please see the chart below to see the possible countries list of delivery.
|Europe||1-5 business day||$ 10,8|
|USA||2-5 business day||$ 14,3|
|Kanada||3-5 business day||
|Australia||3-8 business day||$ 17,6|
|United Arab Emirates||3-5 business day||$ 17,6|
|Russia||10-14 business day||$ 21,6|
|Worldwide other||3-10 business day||$ 17,6|
Cash on Delivery applicable
Cash on Delivery Costs
|Austria||2-3 business day||$ 6||$ 10,8|
|Bulgaria||3-4 business day||$ 5,8||$ 9,8|
|Czech Republic||2-3 business day||$ 3,8||$ 7,8|
|Germany||2-5 business day||$ 6,8||$ 10,8|
|Hungary||1-3 business day||$ 3,3||$ 5|
|Italy||4-6 business day||$ 10||$ 15|
|Poland||3-4 business day||$ 3,8||$ 7,8|
|Romania||2-3 business day||$ 3,8||$ 7,8|
|Slovaki||2-3 business day||$ 3,6||$ 7,6|
|Ukraine||4-6 business day||$ 5,8||$ 9,8|
|$150 & Up Order||
FREE SHIPPING &
|Possible payment method: Bank Transfer, Credit Card, Paypal, Quickpay, Cash on Delivery|
We ship orders within 72 hours of receiving order and payment has cleared. If you are paying by Paypal E-cheque please note this does not clear for 3-5 days.
In case of cash on delivery payment you need to pay the total price by the delivery of your package. The total price includes the product’s price and the delivery fee as well.
In case of payment by bank transfer, paypal, quickpay or credit card you need to pay the total price in advance so upon delivery you can just take your package.
All the delivered package should include the invoice and the free return label.(except the cash on delivery payment packages) Please note, open your package in front of the deliveryman and check if there is any damage made ont he package or on the product during the delivery. If you discover any damage please ask the deliveryman to make a written report of it. Only with this report we can help you with your complaint(cash refund, product exchange, store credit etc)
At Regina’s Desire we operate with the following delivery companies: DHL, DPD, GLS, MPL etc. After your package leaves our webshop your local delivery company will contact you. We delivery usually weekdays between 8:00 am- 5:00 pm. If you are not staying at home during this hours please ask your delivery to your workplace.
All our operating delivery companies will try the delivery only 2 times to your address. In case of unsuccessfull delivery the delivery fee should be paid by the customer.
We offer a convenient 14 day return and exchange policy for another size, style, or store credit.
We transfer back the total amount of your purchase only if the returned product is unused, immaculate.The delivery fee remains the customer’s cost all the time at return.
We transfer back the total amount of your purchase within 5 days after we received your package.
More information: FAQ
There are many ways to make a payment in our webshop:
In Austria, Bulgaria, Czech Republic, Germany, Hungary, Italy, Poland, Romania, Slovaki and Ukraine:
Cash on delivery, bank transfer, paypal, quickpay, credit card, cash in bank
Bank transfer, paypal, quickpay, credit card, cash in bank
Bank transfer and cash in bank
Please make a note with the order id when you use bank transfer or direct deposit in your bank.
Cash on delivery
By cash on delivery payment please make sure you keep enough cash with you so you can pay directly to the deliveryman. We do cash on deliveries ONLY to the following countries: Austria, Bulgaria, Czech Republic, Germany, Hungary, Italy, Poland, Romania, Slovakia.
We can accept the following cards:
Payment of the delivery
All the delivery fees are in the chart above. If you need further information please email us: email@example.com We deliver by DHL, DPD, GLS, MPL etc.